Frequently Asked Questions

Below are some frequently asked questions. If you have a question that isn’t listed or see an answer here that doesn’t quite make sense for you then please feel free to contact us.

The frequently asked questions you see here may not be complete and more will be added as customers ask more questions.

Do you offer international shipping?

We do offer international shipping. We will ship our products anywhere in the world but it is the customer’s responsibility to make sure that what they are ordering is in compliance with customs authorities.

How fast is your shipping?

All of our orders are shipped priority mail via USPS. Its a 2 – 3 day shipping time once orders are processed and handed over to USPS. The 2 – 3 day shipping time does not include processing time to prepare the order.

International orders will have varying shipping times. Once the package has left the United States and is in the hands of your country’s postal/mail system it depends on them how fast you receive your package.

Why does spawn need 4 – 6 weeks for processing?

Most likely when you order spawn from Organic Galaxy it will be made to order. A lot of the time we start the order from the culture stage. It starts with tissue transfers on Petri dishes. After the petri dish is colonized with clean and healthy mycelium it is then transferred to make grain spawn. After the grain spawn is fully colonized it is transferred to make sawdust spawn.

How fast do orders get shipped out ?

That all depends. If it turns out that what you ordered is already on hand and doesn’t require further processing it will be shipped out the next business day. We do not like to ship on Saturdays and Sundays because these are live tissue cultures. We do not like the thought of the culture hanging out for an extra sitting around in the post office. We we want our customers to receive their orders as quickly as possible as affordable as possible.

Do you sell spores, cultures or spawn to produce psychedelic mushrooms?

We do not. Our company operates in Cincinnati, Ohio and mushrooms containing psilocybin, psilocin or any other psychoactive chemicals are prohibited by law.

What happens if my package is damaged during shipping?

If you receive your order and the product is damaged and is unusable contact us right away and we will work out new arrangements to fix the problem.